We offer you one of the longest return policies in our business with a full 365 day satisfaction or money back guarantee - on all our products!
Why do we offer you this? Well, simply because we are 100% confidant that we have the best products you can find!
We offer one of the longest guarantees in our business with a full 365 day satisfaction or money back guarantee - on all our products! Why do we offer this? Well, simply because our products really are as good as we say they!
Should you for some reason wish to return your products, then you can take advantage of our 365 day return policy counting from the date of your purchase. It's our no risk guarantee and allows you to return all products even if opened or used if you are not completely satisfied.
If you have more than one bottle or tube of each product you wish to return, please do not open the second one as we only refund one opened bottle or tube of each product.
If for some reason you wish to return your order you can contact our support team from the Contact us page or for your convenience you can use the green "Contact Support" bar on the bottom left of your screen. Our customer support are standing by to assist you and you will hear from us within 2 business days.
Please provide as much information as you can about the problem, including:
Your order number (listed on your email confirmation and the invoice).
The name of the products.
Whether you prefer a refund or replacement.
Your concerns regarding the product (optional).
Any other details which you think could be helpful (optional).
Our Customer Service Team will then respond to you as quickly as possible. Please do not discard any items unless you have been directed to do so by a Customer Service Team member.
Please pack your return shipment securely to ensure that the items are not damaged during shipping. We require that you get tracking and shipping confirmation when making a return and provide this information to us. vipra | natural choices is not responsible for packages lost during the shipping process.
We will provide free shipping on returns that are the result of our error where we are responsible (damaged, defective, or incorrect item, etc.).
Once we receive your return, we will issue a refund* within 5-10 Business days and send you an email confirmation. Please bear in mind that it can take several days for the transaction to appear on your account, depending on your financial institution.
*Refunds will be issued back to the original form within the first 30 days. From then on we only offer refunds by PayPal through our 365 days' return policy.
You can enjoy FREE Shipping on all orders to Canada, Hong Kong, Macau and the USA.
For other international orders, we have a flat rate charge of $8.95 for shipping and handling. All orders above $49 will enjoy FREE shipping*. Learn more here.
Try any of our products completely risk free with our 365 days full satisfaction guarantee or your money back!
A guarantee we offer because we are completely confident in our formula’s and the unmatched quality of all our products. Learn more.
All our supplements are created with the science of natural health from the cleanest sources in nature. As with diet, the nutrition in a supplement should be from naturally grown or organic sources, and as complete and digestible as possible to ensure they are processed efficiently for maximum effect.